Support & Maintenance

DiLytics provides regular support & maintenance services to keep your analytics application up-and-running by following the time-tested approach of:

Logging support requests on behalf of users

Categorizing and prioritizing support requests based on evaluation

Resolving support request in 8X5, 16X5, 24X7 fashion or based on agreed-upon SLA

Providing regular and periodic reports to customer on support & maintenance performance and statistics

Performing planned and unplanned maintenance activities regularly and presenting reports to customers.

DiLytics implemented a Manufacturing Analytics solution for a Biotechnology Company in a short period of 100 days.

DiLytics implemented a custom data warehouse solution for a Leading Container Leasing Company in a short span of 150 days.

DiLytics established a Business Intelligence Center of Excellence to help a Video Game and Digital Entertainment Company maximize RoI.

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