Maintenance & Support

DiLytics team provides regular maintenance & support services to keep yourIT systems up and running by following the time tested approach:

  • Log support requests on behalf of users
  • Categorize and prioritize the support requests based on evaluation
  • Resolve the support request in 8/5, 16/5, 24/7 fashion or based on agreed upon SLA
  • Provide regular and periodic reports to customer organization on the support performance and statistics
  • Perform planned and unplanned maintenance activities regularly and present reporting to customer

Success Stories

DiLytics Delivers

Custom Data Warehouse

DiLytics built a custom Analytics solution at one of its clients, in a short span of 150 days. DiLytics built…

Analytics Upgrade

DiLytics partnered with Mineral make-up Retail Company to upgrade their Analytics Applications from an old release to the most recent…

Center of Excellence

Establish a BI Center of Excellence for maximum ROI DiLytics established a Business Intelligence Center of Excellence (BI COE) at…

Financial Analytics

Financial Analytics provides visibility into outstanding Receivables, Payables Trends, Profitability Management, GL Transactions & Balances. Organizations with challenges in focusing…

Manufacturing Analytics

DiLytics implemented Oracle Manufacturing Analytics at a Pharmaceutical company in a short period of 100 days, enabling business users to…

Procurement and Spend Analytics

Most companies typically have contractual agreements with multiple suppliers to source their purchases from many organizations that find it challenging…

Compliance Analytics

DiLytics Compliance Analytics empowers GXP Compliance professionals to get access to Manufacturing Quality Control data from TrackWise system without any…